Corporate Policies
MANAGEMENT POLICY STATEMENT
We, at HEC, are committed to providing independent management systems assessment services to the business community that leads to confidence in certification and self to operate globally.
We are also committed to enhancing value addition through regular assessment, and by adapting the requirements of accreditation board(s).
HEC is an entity relying upon input from accreditation
bodies, clients, advisory boards and internal
personnel to enable continual improvement with
relevance to all its stakeholders.
HEC is committed to keep all specific information confidential,
which is not publicly available.
- To train and utilize highly capable staff to provide valuable services to audit its clients to achieve international recognition and acceptance through the standards of QMS, FSMS, BCMS & MD-QMS. Training sessions will be conducted at least twice a year on six monthly basis.
- To implement and maintain the established documents for the satisfaction of clients towards the services provided by HEC by ensuring no major nonconformity (severe type) is observed by the accreditation boards. A review will be conducted every six months to assess the effectiveness of this exercise.
- To provide timely services through completion of process of decision on Certification at HEC within 90 days from the receipt of application.
- To conduct auditors meeting at HEC at least once a year to discuss matters related to auditing and also to address grievances if any.
Statement of Impartiality
HEC understands the importance of impartiality in carrying out its management system certification activities manages any conflict of interests and ensures the objectivity of its management system certification activities.
HEC
o
Does not
pursue or plan to pursue business activities, which could jeopardize
impartiality
o
Does not
advertise certification/auditing services, which could affect impartiality
o
Does not
employ personnel that may affect impartiality
o
Does not
cater to clients where there would be a breach of impartiality
O Has an Impartiality Committee, an independent committee made up of members representing, HEC key interests that will advise on matters of impartiality and act on the findings of reviews.
o Prohibits its external auditors from participating in the audit of any organization to which they have done consultancy or training(other than professionally registered auditor training), or they had any
financial or commercial interest for a minimum period of 2 years prior to the date of application of the organization for registration
o Ensures that when allocated a particular contract, Audit staff shall not disclose or discuss any detail; before or after the audit; to any member of staff other than their direct Management or other members of the team, as required by the “Code of conduct, confidentiality, conflict of interests and intellectual property agreement” and “Secrecy and non disclosure agreement” signed on the commencement of employment.
o Ensures that all subcontracted audit staff or technical experts used by HEC shall sign a Subcontractor Agreement” along with “Code of conduct, confidentiality, conflict of interests and intellectual property agreement” and “Secrecy and non disclosure agreement”.
o Prohibits its own employees from engaging in consultancy, which may involve the active design, eneration or implementation of a Management System.
o Ensures that all directly employed Management and Staff are required to declare all financial interests or business activities on commencement and during the period of employment.
o Ensures that its staff or subcontractors shall not imply that certification would be simpler, easier or less expensive if their consultancy or training services were used. In addition to this, subcontract staff cannot offer consultancy or training services to HEC’s clients that they have been assigned to audit, during or after the assigned task has been completed
o Will take action to correct inappropriate claims by any consultancy organization stating or implying that certification would be simpler, easier, faster or less expensive if Hawk Eye Certifications Pvt. Ltd. were used.
o Will not state or imply that certification would be simpler, easier, faster or less expensive if a specified consultancy organization were used.
o Is responsible for, and retains absolute authority for decisions relating to certification, including the granting, maintaining, renewing, extending, reducing, suspending, and withdrawal of certification.
o Is willing to give the liberty to any outsider to notify HEC about any issue related to conflict of interests or impartiality observed during HEC’s certification activities.
o Addresses Conflict of interests and objectivity further through annual training sessions and contractually binding agreements to ensure that all activities undertaken throughout the certification process are conducted in an independent and impartial manner.
o conducts an assessment, at least once in a year, on both virtual and potential risks to HEC impartiality which is reviewed by the impartiality committee.